Site settings¶
What this shop is called, what the app opens on, and — once you have a second shop — how your shops share products.
Where: menu → Account → Site settings.
Site settings is about the shop, not the device and not you. Everything here is shared by every till signed in to this shop. The till furniture — registers, printers, tables, categories — lives under Sales → Setup instead.
Site information¶
Site ID is the shop's identifier. You never need it day to day; it is there because support will occasionally ask for it, and it copies with one tap.
Site name is what staff see in the menu and on the switch-shop list. Change it whenever you like — it is a label, not an identity, and nothing breaks.
Main feature¶
What the app opens on when someone signs in: Point of sale or Food safety. Set at signup and changeable here, so a wrong pick then is not permanent.
This only decides the landing screen. Nothing is hidden either way.
Shops¶
Only appears if your business has more than one shop.
One setting, and it decides what happens to new products — not to the ones you already have.
| Setting | What it does |
|---|---|
| Each shop manages its own products | A new product belongs to the shop that added it. Share one when you want to. The default. |
| Shared, shops may add their own | A new product is available at every shop. A shop can still add products of its own. |
| Everything is shared | Every product is available at every shop. Shops cannot keep their own. |
Whichever you choose, each shop still sets its own price, department and online store listing for every product. Sharing is about the product, not the pricing — see Available at for the full split.
Choosing "Everything is shared"¶
You are asked first, because it changes products you already have:
Share the 24 products only this shop has? They will be available at every shop at this shop's price.
Products only another shop has are shared when someone opens Settings there.
That second line matters. A till can only share its own shop's products. Say Marlow & Vine has 24 products of its own and Little Kite has 9 — turning this on at Marlow & Vine shares Marlow & Vine's 24. Little Kite's 9 stay as they are until someone opens this screen at Little Kite, where a one-line prompt on the Products screen offers the same thing.
So the switch is one press per shop, not one press for the business. Nothing is ever shared quietly in the background.
If the sharing stops part way — a connection drops mid-run — you are told how many went through. Run it again to finish the rest; products already shared are skipped.
Going back¶
Changing the setting back to Each shop manages its own products does not un-share anything. It only changes what happens to new products from then on. To take a product back to one shop, open it and choose This shop only under Available at.
Clear product cache¶
Forces a fresh download of the catalogue from the server. It is a repair tool, not routine maintenance: use it if a product you know you changed is not showing up on this till and a few minutes have passed.
It clears nothing on the server and affects only this device. Nothing is lost.
Good to know¶
- Site settings is per shop. If you run two shops, each has its own — switch shops and you are looking at the other one's.
- The Shops setting is the exception: it belongs to the business, so setting it at one shop sets it for all of them. The sharing of existing products is the part that has to be done per shop.
- Nothing here appears for a single-shop business. If you only have one shop, the Shops section is simply not on the screen.