Online¶
Your online store: the page customers order from on their own phone, and how it is doing. Online orders arrive in Orders with the counter's own, so staff work one list.
Where: menu → Online. Until online ordering is on, Online is a single row that explains it and turns it on. After that, it opens onto the pages below.
| Page | What it decides |
|---|---|
| Dashboard | Visits and orders, and which ads bring them. Below. |
| Campaigns | A code and link for each ad, flyer or post, and what each brings in. |
| Storefront | What customers see: logo, banner, layout, display order, your details, and whether you appear on shared local shop pages. |
| Ordering | Whether you are taking orders, pickup and delivery, delivery options, service hours, terms, and how we tell you about a new order. |
| Payments | Card payments through your own Stripe account, the card fee, and what must be paid up front. |
| Setup | Your store's web address, and turning online ordering off. |
An online store without a register¶
You can run the online store on its own, without POS Lite. Your online store and a register are two ways to sell, over the same orders, so everything about orders works either way:
| You can | Where |
|---|---|
| Make an order for someone, or change one | Sales → Sell |
| See, accept and finish online orders | Sales → Orders |
| Set up what you sell | Sales → Products |
| See the payments taken | Sales → Payments |
| See how sales are going: daily, a summary of any week or month, revenue | Sales → Reports |
| Set up printers and categories | Sales → Setup |
What needs POS Lite is taking payment in person: a card terminal, cash, vouchers, opening and closing the register, and the cash count at the end of the day. Without it, tapping Pay or Register explains what POS Lite adds.
So customers pay by card when they order online (Online → Payments). An order you make for someone is kept until it's paid, which for now means in person, with POS Lite.
Dashboard: visits and orders¶
How many people visit your online store, how far they get, and what they order, split by the link they came in on. Use it to see what an ad brought in. The banner at the top says whether customers can order right now.
What the numbers mean¶
| Column | Counts |
|---|---|
| Visits | People who opened your store. One person browsing for an hour is one visit. |
| Added to cart | Visits where something went into the cart. |
| Opened checkout | Visits that got as far as the checkout page. |
| Orders | Online orders placed. Orders you turned down are left out. |
| Order value | What those orders came to. |
Pick Last 7 days or Last 30 days at the top.
Where they came from has one row per campaign. No tag is everyone else: people who typed your address, followed a plain link, or scanned a code made without a tag.
By day lists every day, even quiet ones, and marks the day each campaign started. If an ad went out with a plain code, look for a jump in visits from that day.
Campaigns¶
Campaigns at the top opens Campaigns, where each ad gets its own code.
Good to know¶
- Visits are counted from late September 2026. Orders and order value go back further, because they come from the orders themselves.
- Only counts are kept. Nothing here tells you who visited.
- Someone who comes back later the same day on the same phone counts once. The next day they count again.
- Anyone who reaches your store by tapping it on a shared local shops page is tagged with that page's name. It shows under Campaigns as seen, ready to save.