On the customer's home screen¶
Customers can put your store on their phone's home screen, like an app. One tap then opens their shops and what they ordered last time, with Order again beside each order. No app store, no account, no password.
It is handy for regulars, and for anyone who finds QR codes or web addresses hard. The easiest way is for staff to do it for them at the counter.
Doing it for a customer¶
Open your store on their phone first: they scan your QR code, or you type your web address.
Android: near the top of your store is a card, "Put Little Kite on your home screen". Tap Add to home screen, then Install or Add.
iPhone: tap Show me how on the same card and follow the three steps: tap the Share button, then Add to Home Screen, then Add.
The icon is named after your shop and shows your logo, if you have added one on Storefront. Tap it once to check it opens.
Do this before their first order, then have them order through the new icon. On an iPhone the icon starts with nothing remembered, so an order placed beforehand in the web browser will not show under Order again.
What customers see¶
| Where | What |
|---|---|
| The icon | Opens on Your shops and Your recent orders. |
| Your shops | Each shop they have ordered from or visited, with its logo. One tap opens the menu. |
| Recent orders | Their last few orders. Order again puts the same items in the cart at today's prices. Anything no longer on the menu, sold out or not available right now is left out, and they are told which. |
| Checkout | Their name, phone, email and delivery address are already filled in from last time. |
| After ordering | The same "put us on your home screen" card, until they add it or tap Not now. |
Good to know¶
- A customer who uses more than one shop gets one icon for each. On Android every icon opens on the same list of their shops. On an iPhone each icon keeps to its own shop and the orders placed through it.
- A long shop name may show squashed under the icon on an iPhone, such as "Marlow&Vine". The customer can shorten it while adding it.
- Everything is kept on the customer's phone, and nowhere else. Clearing the browser or changing phones starts it fresh.
- Nothing changes for you. Orders arrive in the usual way.
- An order paid online shows in their recent orders once the payment goes through, not before.
- Not now hides the card on that phone for a month.
- The card does not show on a computer, or once the shop is already on the home screen.