Display order¶
What customers see first online: which categories lead, and which products lead inside them.
Where: Online → Storefront → Display order → Reorder categories & products.
This is the storefront's order, not the till's. They are deliberately separate: the order that sells to a customer scrolling a phone is not the order that helps staff find a button. Changing it here changes nothing about the sell screen.
Reordering¶
The first screen is your categories. Drag one by its handle to move it; it saves itself, with a small spinner in the top bar while it writes. There is no Save button and no undo — drag it back.
Tap a category to open its products and drag those the same way.
Set the categories first. A product order only matters once someone has reached that category.
What is in the lists¶
Categories: every category on your site. A category with no published product in it is dropped from the storefront rather than shown empty, so it can sit in this list and never appear online.
Products: everything filed in that category, in storefront order. Gift vouchers, account credit, refunds and delivery are never published and so are never listed here.
A product you have not published shows dimmed with a Hidden pill. You can still position it — it takes its place if you publish it later. Publishing is Show to customers online in the product editor.
The starting order¶
Untouched, categories come out in the same order as the till's category tabs, and products come out alphabetically. Dragging one sets a storefront-only position for it; everything you never touch keeps following the till.
A category or product added elsewhere while you are here lands at the end of the list rather than pushing into the middle of an order you just set.
Good to know¶
- Drag several rows quickly and only the newest arrangement is written, so the list never fights your finger while it saves.
- Renaming a category or a product on another device shows up here without disturbing the order.
- The storefront reads a change within a minute or two.
- A product's own storefront name and photo are set in Products, not here.