Delivery options¶
What you charge to deliver, and what customers pick from at checkout. One option per area, run or method you offer.
Where: Online → Ordering → Delivery options.
With none set up, delivery still works — it just asks the customer when they would like it and charges nothing.
This is the only definition of what a delivery costs. The customer never sends a price; the order is rebuilt from what is here, so the charge on the order is always the charge you set.
An option¶
Add delivery option, then:
| Field | |
|---|---|
| Name | What the customer reads, exactly as you type it. It can carry the days: "Whitianga - Mon & Tue". |
| Price | Including GST. 0 is a real answer — free delivery for this method, not a missing price. |
| Days | Tick the days this one runs, or leave them all clear |
| Offer this online | Off keeps the option for counter use only |
Ticking days changes what the customer does: they must pick a delivery date and the server checks it against those days. With no days ticked it is a flat charge with no date at all, which is what island-wide or courier pricing wants.
The arrows beside each row set the order customers see them in.
Every option counter-only means no online delivery
If you untick Offer this online on all of them, the storefront offers no delivery whatever, exactly as if you had none. The screen says so in red when it happens.
A price over $1000 or a blank name is refused here, because the order system would silently drop the option and it would just vanish from the storefront with no explanation.
Free delivery over¶
Spend this much and delivery is free. Leave it blank for no such offer.
It is measured on the goods, so the delivery charge never counts towards its own waiver. A $60 threshold means $60 of shopping, not $52 of shopping plus an $8 delivery.
Delivery note¶
One line shown above the options on the storefront, for what the list itself cannot say — "No rural delivery, contact us first." It enforces nothing.
Ordering cutoff¶
Only appears once something runs on days. For a shop that just charges $10 to deliver, it would be two questions about nothing.
| Order by | The time of day orders close, 24-hour (18:00) |
| …on the day / the day before / 2 or 3 days before | Which day that time falls on, relative to the run |
| Book up to … days ahead | How far into the future dates are offered |
One cutoff, shared by every option that runs on days: one operator has one closing time. All times are New Zealand time.
Good to know¶
- Whether you offer delivery at all is the How customers get their order section higher up the screen. This section prices it; that one offers it.
- A dated delivery run is not held back by service hours. The goods are prepared for the run day, and the run's own cutoff is what applies.
- The delivery charge appears on the order as its own line, so it reports and refunds like anything else you sell.
- Removing an option asks first. Orders already placed keep the charge they were given.